How do I access the training?

1. Use your username and password to login to the site.
2. Select 'Online Courses'.
3. Click on the course title to begin.
4. Use the 'Next' and 'Previous' buttons to navigate the course.

How do I save my progress?

The Learning Management System automatically saves your progress for you. You can log off or close the window at anytime during your training.

How do I continue where I left off?

You can easily return from where you left a course. First, make sure you have logged in and then select ‘Continue Training’ from the side menu.

How do other employees access the training?

Each person who needs to do the training must login with a unique username and password. The subscription owner is able to create additional usernames and passwords using the Learning Management System and their account.

How do I change my password or details?

1. First, make sure you have logged in.
2. Select ‘Account Details’ from the main menu.
3. Enter your details into the form.
4. Click ‘Save Changes’ to update the record.

How do I buy more courses?

Only the subscription owner can buy and assign additional courses.

1. Login with the owner’s username and password.
2. Select ‘Buy’ from the main menu.
3. Add products to the Shopping Cart.
4. Payment.
5. Use the Administrative section to add the training to the account.

What is an account?

Every person you wish to train must have an account.

An account is also known as a 'username and password'.

Each account allows the system to identify and track the training of that person.

What is a group?

Accounts can be organised by adding them to groups.

Groups can be organised into a hierarchy.

Groups are useful for reporting purposes.

What is a group role?

When adding an account to a group, a role is specified.

An account added as a 'user' role will simply belong to that group.

An 'admin' role gives that account administrative privileges over that group and any subgroups.

An account with 'admin' role is known as an administrator account.

What is an administrator account?

An administrator account has management privileges over a specific group (and any subgroups) of user accounts.

An administrator can manage and report on a group of users.

An administrator can create additional user accounts and groups.*

What are activity units?

Courses or course subscriptions are referred to as activity units (or a unit of training).

Accounts are assigned activity units individually or through a group plan.

What is a group plan?

A group plan is a list of activity units that have been assigned to an entire group of users.*